So if the USB ports aren’t working, you’ll need to have a physical repair done before connecting your controller again. Once you boot your PS4, you need to reconnect your controller. Note: Before booting in Safe Mode, ensure that your USB ports all work. Here’s how to boot your PS4 in Safe Mode. For those with a Mac or iPhone, the console is equivalent to holding down the power button and hoping for the best. If you cannot turn on your console the usual way, Safe Mode may be the only solution. Starting your PS4 via Safe Mode should be seen as a last resort. Safe Mode often gets used as a diagnostic tool to solve software problems or work through issues without interference from third-party software.
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